About Barons Bus – Your Tour and Rental Professionals
If you live in New York, Pennsylvania, Michigan, Ohio, West Virginia, or Indiana, you are able to book a Barons Bus to any destination in the United States.
Where They Go
New York City
In and around Ohio
The Barons Bus Experience – What To Expect
This Mid-Atlantic/East Coast bus line travels to all of the Lower 48 but only departs from the six states listed. Based in Columbus, Ohio, its newest luxury buses feature flat-screen TV’s, WIFI, reclining seats, and power outlets at each seat. The fleet boasts buses that are all made in 2014 and later, with ADA-accessible aisles and o-board restrooms. GPS tracking is also available on every coach to track the bus’ location and arrival time.
Frequently Asked Questions
There are no refunds on:
Missing the bus
Reissued and canceled tickets
Partial group tickets (when multiple tickets are issued under one confirmation number)
Delayed bus schedules (unless schedules are delay more than 12 hours; see extenuating circumstances below)
Tickets with other carrier's name at the top
Extenuating circumstances include:
Immediate family death. Refund request must contain the family member's name, relationship to the customer, and a copy of obituary or death certificate.
Illness. Request requires a letter (on a licensed physician's letterhead) confirming that travel was not recommended on the travel date due to the customer's illness.
Jury Duty. Requires a copy of customer's jury summons.
Military Service. Requires a copy of customer's original orders.
Canceled or delayed bus schedule. If on another carrier, customer must provide documentation.
If your request is approved, a refund (less cancellation fees) will be issued in the form of a check. This process can take 4 to 6 weeks, depending on when we receive your request. Send refund requests to: Barons Bus, PO Box 31088, Independence, OH 44131
In general, acceptable baggage includes suitcases, duffel bags, toolboxes, trunks, and securely tied cardboard boxes. A plastic and/or a paper bag is not acceptable as checked baggage. Baggage must not exceed 62 inches when adding the total exterior dimensions of the piece (length + width + height).
One (1) carry-on bag plus one (1) small personal item can be taken on board for each adult or child. All carry-on bags must fit in the overhead compartment or under your seat.
Personal-type items include purses, briefcases, cameras, food containers, laptops, etc.
Carry-on bag must be 25 pounds or less and is limited to the dimensions of 10 x 16 x 24 inches.
The following items are not considered carry-on bags or personal-type items and are not counted against the “one-bag plus one personal-type item” limit:
A child restraint device for a ticketed child with a reserved seat or when complimentary, available space exists.
Mobility devices for individuals with a disability.
Outer garments or other wearable articles of clothing.
Food for consumption during your trip.
Walking canes or umbrellas.
Passengers are responsible for transferring their own bags if they are changing buses. Baggage assistance is available upon request if staffing is available to assist.
All baggage must have a claim check and identification tag. This will be given to passengers at the terminal or will be provided by the bus driver.
The bus driver will open the luggage and storage compartment, assist passengers in loading and unloading baggage in appropriate luggage storage compartment, and close luggage compartment after all handling of baggage is complete.
Note: If you are traveling on with Greyhound or another carrier, you may want to check their baggage policies.
Lost Luggage: We do not offer coverage for lost baggage. We do not accept any liability for unchecked baggage. Call for more information if your baggage is missing so we can try to assist in locating your baggage.
These items are prohibited on checked or carried baggage:
Animals (other than service animals)
Combustible liquids or materials (e.g. gasoline)
Explosives or explosive materials (e.g. dynamite)
Firearms of all types (Ohio’s Concealed Carry Law will be enforced)
Hazardous or toxic materials (e.g. volatile chemicals, poisons, radioactive materials, etc.)
Large bulky items (e.g. furniture or extremely large boxes)
Materials with a disagreeable odor
Merchandise for resale
Protruding articles, or any unsecured articles including those in plastic or paper bags are prohibited
Vaporous materials (e.g. Pesticides)
Prohibited checked items (they CAN only be carried on board)
Electronic equipment (televisions, stereos, gaming devices, laptop computers, computers, etc.)
Perishable items (food)
If you are traveling beyond the Barons service with another carrier such as Greyhound, please check that company’s Prohibited Items List as it may differ from Barons.
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