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Concord Coach Lines

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About

Concord Coach Lines

About Concord Coach Lines – Begin Your Journey

Enjoy convenient transportation from a bus line that is safe and reliable.

Hailing from New England, Concord Coach Lines was started in 1967. They grew and expanded their services from charters and contracts into a scheduled service. They now connect northern New England communities with Boston and New York City. They still offer charters for sports teams. They take great pride in delivering a safe, reliable and convenient transportation alternative.

Where They Go

They serve points in New Hampshire and Maine to Boston, South Station and Logan Airport. They offer daily direct service between Portland, Maine and New York City. They do not provide bus service to the Manchester-Boston Regional Airport.

The Concord Coach Lines Experience – What To Expect

Since 1968, Concord Bus Lines has been delivering a safe, reliable, and convenient transportation alternative. Their operations have evolved from charters and contracts into scheduled services that connect northern New England communities with reliable transportation and cultural hubs such as Boston and New York City! They pride themselves in delivering a first class service.

Contact

Website:
View Website

Customer Service:
(800) 639-3317

Headquarters:
Concord, NH

Amenities
A/C
A/C
Free Power
Free Power
Lavatory
Lavatory
Leg Room
Leg Room
Storage
Storage
Wi-Fi
Wi-Fi
Concord Coach Lines photo
Concord Coach Lines photo
Concord Coach Lines photo
Concord Coach Lines photo
Concord Coach Lines photo
Yes. All coaches are equipped with a restroom in the rear of the coach.

Generally, Concord Coach Lines does not cancel service due to weather unless driving conditions become a threat to the safety of our passengers. Weather cancellations are posted on our website as they become available. Cancellations are also obtained by calling our Information Center at 1-800-639-3317.

Yes, there are power outlets onboard but we recommend that you charge your devices ahead of time. Concord Coach Lines offers a movie during all of its Maine scheduled services. All movies have a PG-13 rating or below.

All coaches displaying the WiFi logo at the front of the bus are equipped with WiFi. Due to the nature of the technology, there are certain times when the signal may be lost and Concord Coach Lines is not responsible for interruptions of service that are beyond our control.

Baggage limits: two (2) bags and one (1) carry-on for a full fare ticket, and one (1) bag and one (1) carry-on for a half-fare ticket. For any excess baggage, there will be a charge of $5 per bag. See Ticket Agent for excess baggage ticket.

Please note: luggage cannot be left unattended or in the care of a Concord Coach Lines employee at any terminal or agency for safety and security reasons. If you are making connections to Greyhound, they have different baggage handling procedures. Call Greyhound at 1-800-231-2222 for more information.

Concord Coach Lines does not allow any animals (dogs, cats, birds, etc.) except a service animal accompanying a passenger with disabilities.

(The following does not include Portland, ME, Concord, NH or Nashua, NH to/from New York City policies)
Children 8-11 years old may travel alone only under the following conditions: the origin agency must be open at the departure time and the destination agency must be open at arrival time. There will be no pick-ups or drop-offs at flagstops. Trips must not exceed 5 hours and must be made during daylight hours. Transfers are not permitted. Parent or legal guardian must sign an “Unaccompanied Child Form,” which releases Concord Coach Lines from any responsibility. An adult must drop-off and be waiting to meet the child upon arrival. The adult at the destination must provide a photo ID showing that they are the person identified on the “Unaccompanied Child Form” before the child is released. The child must pay the adult fare.

New York City Service

Children under 16 are not permitted to travel alone.

Boston and Logan Airport Service: In most cases, all tickets are refundable. Greyhound “Advance Purchase” tickets are non-refundable. If you purchased a Concord Coach Lines round-trip ticket and only used one-way, the refund is less the one-way fare. Tickets purchased at one of our bus terminals can be refunded, unless the ticket specifically states “No Refund.”

Interline tickets (tickets beyond Concord Coach Lines) must be sent to Greyhound Bus Lines for a refund. If you believe that you hold a Greyhound ticket, please contact Greyhound at 1-800-231-2222 for refund information. For Concord Coach Lines tickets to Boston and Logan Airport that do not continue past our service area, include your name, address, phone number and a reason for refund and mail to: 7 Langdon Street, Concord, NH 03301.

If you have purchased a Boston or Logan Airport ticket online and need a refund, please send an e-mail refunds@concordcoachlines.com with your name and order number. There is a $3.00 administration charge for all online ticket refunds.

The refund process takes approximately 5-10 business days. If you are unsure what type of ticket you have, our Information Center can assist you 1-800-639-3317.

New York City Service: All New York tickets are reservation based. Refund or rebooking requests must be received at least 24 hours before departure time by calling Concord Coach Plus at 1-800-639-9090. All requests are subject to a $10 fee.

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